Privacy Policy
Your routine belongs to you. Here’s how we handle information.
Last updated: November 5, 2026
1. About this policy
No Back Pain is operated by Reyniche LLC ("we," "us," or "our"). This policy describes the current, on-device-only version of our iPhone app and our website, nobackpainapp.com. No Back Pain is a general wellness and movement tool, not a medical device. It does not provide medical advice or diagnose, treat, or cure any condition. See a doctor for pain or red-flag symptoms.
2. Information stored on your iPhone
Your streaks, settings, movement and walk history, and any feeling check-ins you save are stored locally on your iPhone. You do not need an account. We do not operate a server that receives this app data, and this version does not provide account-based or app-provided cloud sync. No Back Pain does not use Apple’s Screen Time APIs or read your browsing history. We do not use advertising pixels, advertising identifiers, or third-party analytics in this version of the app or this website.
3. Reminders and device services
If you enable walk reminders, the app uses iOS notifications to schedule reminders on your device. You can change or disable notification permission in iPhone Settings. Notification timing depends on your device and iOS settings. Apple may process device diagnostics, App Store information, or backups under its own policies and your device settings; that processing is separate from an app account or server operated by us.
4. Information you choose to send us
If you email support@nobackpainapp.com, we receive your email address, your message, and any attachments or information you choose to include. We use that information to respond to you and resolve support, privacy, or legal requests. Please do not send passwords, payment card details, or unnecessary medical information. This website does not include a contact form or mailing-list sign-up.
5. Website hosting and service providers
The site has no analytics scripts, advertising pixels, or tracking cookies added by us. When you visit, our hosting provider may process ordinary connection and security information, such as your IP address, browser type, requested page, and request time, to deliver and protect the website. Our hosting and email providers may process website requests and support correspondence on our behalf. We may disclose information where required by law or reasonably necessary to protect rights, security, or safety. We do not sell your personal information or share it for targeted advertising.
6. Payments
The app is free at launch. If App Store subscriptions or other in-app purchases are offered later, Apple will process payments and manage billing under its own terms and privacy policy. We do not receive your full payment card details from Apple. Any future purchase-related information we process will be explained in an updated policy before the relevant processing begins.
7. Your choices and privacy requests
You control access to your iPhone and its locally stored data. You can disable notifications in Settings and remove local app data by deleting the app (rather than offloading it). Device backups may retain copies depending on your Apple settings; manage those backups separately. We cannot retrieve, correct, or delete on-device history remotely. To request access, correction, or deletion of information you have sent us by email, contact us below. Depending on your location, you may also have rights to portability, restriction, objection, withdrawal of consent where applicable, or a complaint to your local data protection authority. We handle requests according to applicable law and may need to verify your identity.
8. Retention
Local app data remains on your device until you remove it through app or device actions. Backups may persist separately. We retain support correspondence only as long as reasonably needed to answer your request, resolve follow-up issues, and meet legal, security, or recordkeeping obligations. Website log retention is governed by our hosting service’s configuration and operational needs. We do not promise a single fixed retention period for all records; you can contact us to ask about retention or deletion. Applicable legal obligations may require keeping some records.
9. Security and processing locations
We use reasonable safeguards for information we receive, but no system or transmission is completely secure. Protect your iPhone with a passcode and keep iOS updated. Email and hosting providers may process information in the United States or other countries where they operate, whose privacy laws may differ from those where you live. This is separate from the local app data described above.
10. Children under 13
The app and website are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has sent us personal information without required parental consent, contact us at support@nobackpainapp.com so we can investigate and take appropriate steps, including deletion where required.
11. Changes to this policy
We will update this page and its revision date if our practices change. We will provide any additional notice or obtain consent required by law, including before introducing materially different data collection.
12. Contact
For privacy questions or requests, email support@nobackpainapp.com or write to:
Reyniche LLC11000 Gatesden Drive
Tomball, TX 77377
United States